Join APC's Path to Pain Reduction and Relief
Patient Resource Center

Advanced Pain Consultants, S.C.
2100 Clearwater Drive, Oak Brook, IL 60523
    (630) 607-1000
    Info [at] APCNoPain [dot] com

• Monday         7:30am – 5:00pm
• Tuesday         7:30am – 5:00pm
• Wednesday    7:30am – 5:00pm
• Thursday       Closed
• Friday            7:30am – 5:00pm

Download New Patient Packet and:
1. Click this link to download to =>  New Patient Forms Packet
2. Print Out and Fill Out Patient Forms
3. Mail them to Office 1 Week Prior to First Visit
4. or Bring them to your Office First Visit

Insurance Accepted

Aetna Choice POS II                              Coventry Health & Life IL – PPO
Aetna HMO                                           First Health PPO
Aetna Managed Choice POS                    Open Access Great West PPO
Aetna Signature Administrators PPO        HealthLink PPO
BCBS Blue Card PPO                              Humana ChoiceCare Network PPO
BCBSIL BlueChoice Select                       Multiplan PPO
BCBSIL PPO                                          PHCS PPO
CIGNA HMO                                          UHC Choice Plus POS
CIGNA LocalPlus                                    UHC Navigate HMO
CIGNA Open Access                               UHC Navigate POS
CIGNA PPO                                           UHC Options PPO
Cofinity PPO

Insurance Not Accepted

abc                                                      xyz
Aetna HMO                                           First Health PPO
Aetna Managed Choice POS                    Open Access Great West PPO
Aetna Signature Administrators PPO        HealthLink PPO
BCBS Blue Card PPO                              Humana ChoiceCare Network PPO
BCBSIL BlueChoice Select                       Multiplan PPO
BCBSIL PPO                                          PHCS PPO
CIGNA HMO                                          UHC Choice Plus POS
CIGNA LocalPlus                                    UHC Navigate HMO
CIGNA Open Access                               UHC Navigate POS
CIGNA PPO                                           UHC Options PPO
Cofinity PPO

List of What to Bring on All Visits

APC wants to ensure you are seen quickly once you arrive and that your time with the physician is used effectively.

On all visits it will be helpful if you bring your:
• Current Insurance Card
• Photo ID
• Current Medications List
• Recent Medical Test Results
• Recent X-Rays, MRI’s, CT Scans, etc.

If your insurance has a co-pay for an office visit, you will be responsible to pay at the time of your visit.

First Visit Preparation

1. Record Your History Most people with chronic pain have extensive experience
with the health care system.

Describing this history in a thorough and chronological manner may be difficult,
particularly if you are nervous about meeting a new physician. Nevertheless, it
can be very useful to both you and your physician.

Write down the events that led to your chronic pain as well as surgeries or
other therapies that have been used to treat the pain. Include the dates they
occurred. Carefully describe your pain, including the following: • Location:
Note if there are multiple sites of pain (using a drawing can be helpful) •
Intensity: Using a 0 to 10 scale, where 0 means “no pain” and 10 means “worst
possible”, describe the intensity of your usual, worst, and least pain •
Quality: Select specific words to describe the pain, such as “aching”,
“throbbing”, “tingling”, or “electrical” • What makes the pain better? • What
makes the pain worse?

List the medicines, nerve blocks, physical therapies, and all other
interventions used however, in the past to manage your pain. For medicines,
include the dose and the number of days that you took the drug. If it caused
side effects, list these too.

Think back to any past hospitalizations or surgeries when you might have
received pain medications. If you remember, list the drug you received, how
well it worked, and whether you experienced any side effects. Although this
takes some effort, it will help your doctor know what drugs to avoid, saving you
time (and possibly money) in the long run.

Remember that drugs can take a while to work. An inadequate trial in the past,
or doses that were too low, might have led you to believe a certain drug did not
work. Your doctor may find that at a higher dose, that drug may be very useful
in managing your pain.

2. Bring All Your Current Medications Bring pill bottles, patches, creams and
any other medicines that you currently take or use. Include All Medications,
not just those used for pain. Don’t forget to include over-the-counter
medicines, vitamins, and herbal therapies. Although you may need a suitcase to
carry all of these bottles, your doctor will appreciate being able to actually
see the drugs and clarify the doses, whether they are generic or not, and other

For example, several drugs have different trade names when prescribed for
different purposes. Careful review of all of these medicines can prevent
duplication and potential adverse reactions.

3. Bring X-Rays, CT Scans, MRIs, and other Scans Our healthcare system is not as
seamless as we would like. If your Doctor has to obtain these scans from other
health care centers, it could delay treatment. And repeating these scans can
cost you money and time.

Bring the Actual Scans, not just the Radiologist’s report. This allows the
doctor to make his or her own interpretation of the findings. In fact, you may
wish to keep copies of these scans for your own records.

4. Make a List of Questions Write down questions you want to ask the doctor so
you don’t forget anything important, such as: • What do you believe is the cause
of the pain? • What strategies might help relieve the pain? • What are the pros
and cons of each approach? • What side effects might occur? • What is the
long-term outlook? • What are my responsibilities? • What are the doctor’s
responsibilities? • How does he/she like to communicate (office visits only,
telephone, email)? • Is there another healthcare provider who should be
contacted, such as a nurse or physician assistant? • What part of my care will
this Physician be responsible for—pain only or general medical care too?

5. Make a List of Your Goals This is easier said than done. You may want to
spend some time thinking about what you actually hope to achieve. Are you
seeking complete relief of pain? Are you hoping to be able to work part time?
Ride your bicycle? The more specific you can be the more precise your Doctor
can be in developing a plan of care to accomplish these goals.

In the book Managing Pain Before it Manages You, Margaret Caudill, M.D.
recommends the following criteria when setting your goals: • A Goal should be
Measurable • A Goal should be Realistic • A Goal should be Behavioral • A Goal
should be “I” Centered • A Goals should be Desirable

6. Bring a Friend or Family Member to the Doctor’s Office A second set of ears
is very important when complex medical information might be discussed. A friend
or family member can help you remember the Physician’s recommendations. You may
also wish to tape the conversation so it can be played back later. This is
especially important if you have memory loss, poor hearing, poor eyesight, or
are dyslexic. Let the Doctor know you are taping the conversation and why.

7. Mentally Prepare for the Visit Seeing a new Doctor for chronic pain is an
occasion often filled with hope and optimism for possible cure. And yet,
relaying the history of your pain and your attempts at finding relief can be
emotionally trying.

Don’t be surprised if tears of frustration and sadness start to flow. I have sat
with people during their first visit who cried during the entire appointment.
Though this is to be expected (and a compassionate professional should respond
with caring and support) it also limits your opportunity to talk with your
Doctor and develop a treatment plan.

Follow Up Visit Preparation

1. Bring a diary. While trying new therapies, listing your reactions in a diary
can help you recall the results, the level of relief as well as any side
effects. Writing things down frequently will help you remember to ask about
them. And if you are pleased about some aspect of your progress, or you were
able to do something you could not do in the past, let your doctor know this
too. Let him or her join in celebration of your victories.

2. Bring a list of new questions. If your goals have changed, let your doctor

3. Bring your friend, family member, and/or tape recorder.

Policies & Notices

Cancellation Policy

◊ Cancellations – If you do not come in for your appointment, it deprives
another patient of that time slot, therefore, there will be a $### charge if
you cannot keep your appointment, and have not informed us at least 24 hours
prior to the scheduled time.

Payment Policy

◊ First Visit Costs – Approximately $###; return visits typically range from
$### to $###. Payment is required at the Time of Service; Checks, Visa,
MasterCard and Discover are accepted.


Other Policies


Patient Pain Agreement


Other Agreements


HIPPA Notification


Join APC's Path to Pain Reduction & Relief
Join APC's Path To Pain Reduction And Relief Join APC's Path To Pain Reduction And Relief
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